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Frequently Asked Questions

2022-11-17 17:59:53 Shenzhen Omni Intelligent Technology Co., Ltd. 0

How to use the pet location tracker to find the lost pet?

OMNI PETLIFE:

Step 1 install the SIM card. Open the back cover of the device, install the SIM card, cover the back cover tighten the screws. Turn on the gps pet collar.

Step 2 download the APP. Register your account and add the device. Enter the number or scan the code of the body of the pet location tracker.

Finally enter the function interface. When the pet is lost, we can open the APP, click on the “Track” to view the real-time positioning of your pet. When you need to go to find your pet, you can click on “Guide”.

 

gps pet collar user manual

 

How to setting GEO fence?

YouTube video tutorial: click the picture or scan the QR code.

 

pet gps tracker

 

 

What can we do if Pet Tracker APP can not receive notifications?

OMNI PETLIFE:

1. First,check wheather the message notification of mobile phone is turned on.Click Setting-Notifications-APP Name-Allow Notification and turn on Allow Notification on mobile phone.

2. Log in to the puppy tracker APP to check whether the correspoding alarm notification is enabled.

 

What does the Move and Rest mean on Pet Tracker APP? 

OMNI PETLIFE:

When the pet tracking device has not been moved for ten minutes,the device will enter inactive mode.

When the pet tracking device detects a vibration,it will enter mobile mode.

 

Can the device on Pet Tracker APP be shareable?

OMNI PETLIFE:Yes,the device is for multi-users.You can share the device with your friends and familiy members to take care of the pets.